Privacy Policy

Privacy Policy

Information We Collect

We collect the details you give us when you call, fill out a form, or email us about your electrical panel. That includes your name, phone number, email address, service address, and a short description of what is going on with your panel.

When you visit our website, we also collect basic technical information automatically. This includes your IP address, browser type, device type, and the pages you view. We use this to keep the site working and to understand what visitors are looking for.

How We Use Information

We use your contact details to call you back, schedule a visit, and give you an upfront price for your electrical panel upgrade. If you ask us a question, we use your information to answer it.

We also use your information to send appointment reminders and follow up after the work is done. If you sign up for updates, we may send occasional news about panel safety or specials, and you can opt out at any time.

Cookies and Tracking

Our website uses cookies to help it run smoothly and to remember your preferences. Cookies are small files stored on your device. They do not contain your name or address.

You can set your browser to block or delete cookies. If you do, some parts of our website may not work as well, but you can still call us at (321) 677-9111 to get help with your panel.

Analytics and Third-Party Tools

We use analytics tools to see how people find our website and which pages they visit. These tools collect anonymous data like page views and time on site. They do not identify you by name.

We may also use third-party scheduling or messaging tools to confirm appointments or answer questions. Those tools only receive the information needed to do that job, and they are not allowed to use it for anything else.

Data Sharing and Disclosure

We do not sell your personal information. We share it only with our own team and with trusted service providers who help us run the business, like scheduling software or email services. They must keep your information confidential.

We may share information if the law requires it, such as in response to a valid legal request, or to protect the safety and rights of our customers and our company.

Data Retention

We keep your contact and service records for as long as we need them to provide warranty support and to meet our legal and tax obligations. When that time is up, we securely delete or destroy the records.

If you ask us to delete your information and we are not required to keep it, we will do so within a reasonable time.

Data Security

We protect your information with reasonable safeguards, including secure storage and limiting access to only the team members who need it. We also use secure connections when you submit information through our website.

No method of sending or storing data is completely secure, but we work hard to keep your details safe. If you ever think your information has been compromised, call us right away at (321) 677-9111.

User Rights

You can ask us what personal information we have about you, and you can ask us to correct or delete it. You can also ask us to stop sending you marketing messages at any time.

To make a request, call us at (321) 677-9111 or use the contact details below. We will respond within a reasonable time and will not treat you differently for asking.

Children's Privacy

Our services are for adults who own or manage a property. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, call us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we work or in the law. When we do, we will post the new version on this page and update the effective date at the top.

If we make a big change in how we use your personal information, we will let you know by phone or email before it takes effect.

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